Globus Bank Limited celebrated the 2020 Customer Service Week with the launch of three new branches at strategic locations in Lagos, in support of its efforts to provide value-added customer experience.
The three new branches were Plot 17, Admiralty Way, Lekki; Plot 2B, Aromire Street, Allen Avenue, Ikeja and Plot 17, Warehouse Road, Apapa, Lagos.
Elias Igbinakenzua, Managing Director of Globus Bank Limited, said the bank was prepared to strategically branch out in a way that aligns with its vision to give the banking public a viable alternative that is built to provide end-to-end and endearing customer experience.
According to him, Globus Bank began operations on 6 November 2019 and, in line with its pledge of service, continued to operate branches in very strategic locations across the country.
He noted that the launch of three new branches in one week showed the Bank ‘s determination to balance words with action.
He pointed out that in order to serve the retail customers, the bank is currently active on USSD code, *989# and has a mobile banking application, Globus Mobile, that is seamless and provide end-to-end solution for retail customers.
“Accounts are fully opened in two minutes without the need to physically visit any branch. The transfer service on Globus Mobile is the most enjoyable in the industry. Individuals can switch between personal and corporate accounts on Globus Mobile and do transactions seamlessly, including bulk payments. With Globus Mobile, your corporate account is on your palm. This is a robust solution for individuals and micro, small and medium enterprises (MSMEs),” Igbinakenzua said.