Collection Officer job at Chateau Royal Real Estate Limited

Job Overview

Lagos, Lagos
Job Type
Full Time
₦50,000 - ₦100,000 Per Hour
Date Posted
3 months ago

Additional Details

Job ID

Job Description

Job Responsibilities

  • Reviewing the company debtor list.
  • Contacting customers and informing them of their overdue bills.
  • Advising customers on their payment options and suggesting methods of payments.
  • Negotiating suitable payment plans.
  • Maintaining customer payment records.
  • Preparing customer financial statements for banks and the state credit department.
  • Writing notice to customers when payments are not being made.
  • Responding to customer queries and concern.
  • Building long-term relationships with key clients.
  • Create plans to address client's business needs.
  • Schedule regular follow up with customers to ensure they are satisfied.
  • Act as point of contact for complaints and escalate issues as appropriate.
  • Ensure both the company and clients adhere to contract terms.
  • Collaborate with internal teams (e.g. sales, engineers, senior management) to address customer's needs.

Job Requirements

  • Bachelor's degree in Accounting, Business Management, or in similar fields.
  • 2 - 3 years previous experience working as a Collections Officer from Financial Institutions.
  • Must have experience in Debt Recovery & Analysis.
  • Excellent negotiating skills.
  • Good written and verbal communication skills.
  • Knowledge of payment plans and accounting procedures.
  • Patience and resilience.
  • A customer-oriented attitude
  • Good team player and pays attention to detail.
  • Ability to work under pressure and meet deadlines.
  • Background in customer service; industry knowledge (Real Estate) is essential.
  • Proficient with Microsoft Office programs.

Application Closing Date
10th May, 2021.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject mail.


  • We ask that everyone attach their Resume and submit a thoughtful Cover Letter, which we hope will include specifics about how your previous experience relates to the position description, why you want to work at Chateau-Royal and how you think you can add value to the team.
  • Before you get in touch, you should get to know us better on Twitter, Instagram, Facebook.


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