Waiters / Waitresses needed at Tpinnae International Limited


Job Overview

Location
Ibadan, Oyo
Job Type
Full Time
Date Posted
2 months ago

Additional Details

Job ID
317

Job Description

Job Title: Waiter / Waitress

Location: Oyo

Job Responsibilities
Waiters / Waitresses are responsible for coordinating customers’ food and beverage orders with kitchen and bartending staff. Some of their common daily duties include:

  • Taking orders from customers
  • Answering questions about menu items, food sensitivities and food substitutions
  • Giving customers suggestions for food and drinks and telling them about any special menu items.
  • Serving nonalcoholicbeverages and delivering food and alcoholic beveragestocustomers
  • Communicating with customers to ensure satisfaction and resolve any complaints
  • Processing customer payments
  • Removing dirty dishes from tables to avoid clutter while customers are eating
  • Cleaning tables after customers have finished their meals

Education and Training Requirements

  • We require basic education in math to calculate sales costs, count money and calculate change when processing customer payments.
  • A High School Diploma may be sufficient proof of these skills, but it is not always required.
  • The demonstrated ability to accurately report customer orders, maintain prescribed standards of food service safety and be approachable and friendly with the public may indicate a good candidate.

Experience Requirements:

  • 2 - 4 years work experience.
  • Prior experience in the foodservice industry as a Busser, Waiter/Waitress or a member of the kitchen staff demonstrates existing knowledge of food safety standards.
  • Candidates with prior Waiter/Waitress experience may have existing knowledge of food service point-of-sale systems used for submitting orders and processing payments, which may allow them to quickly learn and gain proficiency in your company’s system.
  • Additionally, experience in customer service can demonstrate the ability to work with the public, answer customer questions and resolve customer complaints.

Skills and Qualifications:
Candidate needs various skills and qualifications to perform their required job duties, including the following:

  • Effective communication and active listening skills for conversing with guests
  • Knowledge of federal, state and local laws dealing with the consumption of alcohol
  • Impeccable customer service skills and social perceptiveness
  • Ability to evaluate customer satisfaction and responsiveness
  • Oriented toward serving others and helping customers
  • Accountability in processing customer payments
  • Physical stamina to stand for long periods of time
  • Strong time management and organizational skills.

Application Closing Date
4th June, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] and cc: [email protected] using the Job Title as the subject of the email.

Location

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