Apply for Customer Service Officer at Nelson Courier Express


Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Salary
₦35,000 - ₦40,000 Per Month
Date Posted
18 days ago

Additional Details

Job ID
43

Job Description

Job Description

  • As a customer service officer, you will manage human resources related activities, included customers, dispatch Riders, planning, target management, development and training
  • To manage the after sales operation service to achieve organizational goals
  • To maintain relationship with our existing clients and develop strategies for new clients
  • Guarantee and delivers end-to-end satisfaction for our clients
  • Sending daily and weekly account report.

Requirements

  • The ideal candidate must have minimum qualifications of OND, HND, B.Sc in any field
  • The ideal candidate must have minimum of 2-4 years experience in Dispatch delivery company.

Required Competencies:

  • Be highly motivated and able to manage both the riders and the customers
  • Have excellent communication, presentation and above all customers service skills
  • Excellent marketing skills
  • Excellent PowerPoint skills
  • A self starter and ability to work without supervision
  • The ideal candidate must reside around Abule-Egba and it's environs
  • Preferably a female candidate.

Application Closing Date

4th May, 2021.

Method of Application
Interested and qualified candidates should send their CV and application letter to: [email protected] using the Job Title as the subject of the mail.

Note: Only those candidate that meet our requirements will be call for interview.

Location

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